Returns are easy

At TheBigBookshop.co.uk we want you to be delighted every time you shop with us so we make our returns policy simple.

Our "no quibbles" guarantee means that if for any reason you are unhappy with your purchase just return it to us in its original condition within 30 days and we will issue a full refund for the price of the item. We will also be happy to refund the delivery charge if the return is a result of our error.

To make a return please fill out the back of your packing slip, giving the reason for the return and wrap the package securely. Then send the package to the address below.

TheBigBookshop.co.uk (Returns)
High Stakes
21 Great Ormond Street
London
WC1N 3JB
United Kingdom

For your protection we recommend that you use a recorded delivery service.

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery.